1. Introduction
Welcome to FastTrack Mortgage. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit fasttrackmortgage.com or use our services.
By using our website, you acknowledge the information practices described in this Privacy Policy.
2. Definitions
The following terms are used throughout this Privacy Policy.
Company: FastTrack Mortgage, located at 1455 E Howards Way, Fruit Heights, UT 84037.
Website: https://fasttrackmortgage.com
Personal Data: Information that identifies or can reasonably be linked to an individual.
Usage Data: Information collected automatically when someone visits or uses our website.
Cookies: Small files stored on your device that help websites operate and remember certain information.
Service Providers: Third-party companies or individuals that provide services on our behalf.
3. Information We Collect
We may collect personal information when you contact us, complete a form, schedule an appointment, or request information about our services.
Personal Information
The information we collect may include:
- First and last name
- Email address
- Phone number
- Mailing address
- Property address
- Appointment details
- Information submitted through website forms
- Mortgage or financing details you choose to provide
- Other information you voluntarily share with us
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically.
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Time spent on website pages
- Website performance information
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance and user experience.
Essential Cookies
These cookies help our website function properly and support basic features such as navigation and security.
Functionality Cookies
These cookies may remember your preferences and settings to improve your experience.
Analytics Cookies
These cookies may help us understand how visitors use our website and which pages are most useful.
Tracking Technologies
We may use similar technologies to measure website performance and improve our services.
You can control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
5. How We Use Your Information
We may use the information we collect for the following purposes:
- Responding to questions and inquiries
- Providing information about our services
- Processing service requests
- Scheduling appointments
- Sending appointment confirmations and reminders
- Communicating important service updates
- Improving our website and customer experience
- Maintaining business records
- Protecting our website and systems
- Meeting legal and regulatory requirements
- Sending marketing communications when permitted by law
We use personal information only for legitimate business purposes and in accordance with applicable laws.
6. SMS and Mobile Messaging Privacy
If you provide your mobile phone number and agree to receive text messages, we may send messages related to your inquiries, appointments, and services.
These messages may include appointment confirmations, reminders, scheduling updates, and service-related notifications.
Message frequency varies. Message and data rates may apply.
You can reply STOP at any time to unsubscribe. Reply HELP for assistance.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
We may share information with service providers that help us deliver messages and provide customer support.
Consent to receive text messages is not required to purchase our services.
7. Data Retention
We keep personal information only for as long as necessary to provide services and meet business, legal, or regulatory requirements.
Some records may be kept for longer periods when required by applicable laws or needed to resolve disputes.
When information is no longer needed, we take reasonable steps to delete it or protect it from further use.
8. Data Transfers
Your information may be processed or stored by authorized service providers in locations outside your state or country.
Privacy laws may differ between locations.
We take reasonable steps to protect personal information when it is transferred or processed by third-party service providers.
9. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of eligible personal information
- Opt out of certain marketing communications
- Ask how your information is collected and used
- Exercise other rights provided by applicable law
To submit a privacy request, please contact us at [email protected] .
Some information may need to be retained to comply with legal obligations.
10. Information Sharing
We may share certain personal information when necessary to operate our business and provide requested services.
Service Providers
We may share information with trusted service providers that help operate our website, manage appointments, provide communication services, or support our business.
Legal Requirements
We may disclose information when required by law, legal proceedings, court orders, or government requests.
Business Transactions
Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable laws.
Mobile Messaging Information
Mobile information and text messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
While we work to protect your information, we cannot guarantee absolute security.
12. Links to Other Websites
Our website may contain links to third-party websites that we do not own or operate.
We are not responsible for the content, privacy policies, or practices of those websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date when applicable.
Last Updated: November 12, 2026
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
Business Name: FastTrack Mortgage
Contact Person: Chad Knowles
Business Address: 1455 E Howards Way, Fruit Heights, UT 84037
Email: [email protected]
Phone: (801) 916-5425
Website: https://fasttrackmortgage.com
Business NMLS: 1847199
Individual NMLS: 968860
